Month: September 2010

• SupportUX Blog: ATT's contract stickiness https://supportux.com/blog/2010/09/atts-contract-stickiness/ #
• SupportUX Blog: Crisis Management – learn from Apple http://supportux.com/blog/2010/07/crisis-management-learn-from-apple/ #

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• SupportUX Blog: It's a hard job [The Sisyphus Post] http://supportux.com/blog/2010/09/its-a-hard-job-the-sisyphus-post/ #

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• I'm in Palo Alto for the SGI reunion. It's always great to see all those old friends and maybe reconnect with someone I've lost. #

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• Tell the FDA: keep mutant GMO salmon off our dinner plates. http://bit.ly/duK8th #

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• At the Seesmic 2 launch! (@ Clift Hotel w/ @hardaway @scobleizer) http://4sq.com/1HxqIr #
• Seesmic2 platform strategy is just plain brilliant. Congrats to Loic and Johann and the rest of the team! More on this later… #

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